An order management system (OMS) is a comprehensive electronic platform that optimizes companies to monitor purchase orders from point of placement through delivery fulfillment.
It integrates sales tracking across different sales touchpoints to deliver comprehensive visibility into order tracking throughout the entire journey.
An OMS empowers companies oversee the holistic order process smoothly, from the time a shopper order management system submits an order to its proper order management system shipment and subsequent return.
It improves stock management by generating accurate visibility on stock levels and order information, allowing retailers to refine their distribution approaches and boost customer loyalty.
An effective OMS connects with other oms enterprise systems like ecommerce platforms, inventory management systems, financial software, and transportation carriers to create a unified order fulfillment operation from beginning to end.